Frequently Asked Questions

WHAT IS YOUR SHIPPING POLICY?

FOR PRINTS 

We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$69.99$6.98
$13.98
$23.31
$38.24
$18.64$23.31$34.97
$70.00$174.99$11.65$13.98$23.31$38.24$18.64$23.31$34.97
$175.00
$262.49
$17.48
$19.81
$27.97
$68.48
$26.22$29.72$41.96
$262.50
$349.99
$22.16
$25.64
$40.80
$80.57
$28.79$33.33$53.04
$350.00
$524.99
$25.64
$44.30
$67.62
$139.86
$33.33$57.59$87.90
$525.00
$699.99
$41.96
$87.44
$116.59
$155.41
$75.77$113.67$151.56
$700.00
$1749.99
$58.26
$97.93
$146.90
$259.03
$87.90$127.31$190.98
$1750.00
$3499.99
$88.60$123.58$174.89$375.67$115.19$160.66$227.35
$3500.00
Plus
$116.59
$174.89
$233.19
$518.10
$151.56$227.35$303.14

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?We do not accept returns or exchanges; all sales are final because every artwork is made to order. We carefully package every order to help ensure it arrives safely. If your artwork arrives damaged, defective, or different from what you ordered, please keep all original packaging and contact us within 7 days of delivery. Include your order number and photographs of the artwork, packaging, and shipping label. Once the issue is verified, we will provide instructions and arrange an appropriate replacement. Please do not return or ship artwork back unless instructed to do so.

Can I cancel my order?

Contact us immediately if you need to cancel an order. Orders may be cancelled only if production has not yet begun. Once an order enters production, it cannot be cancelled or changed.

Who to contact?

For order assistance, contact us through our contact form or email contact@2bphotographymn.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work! 

 


Trusted Art Seller

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Every artwork is made to order, so all sales are final. If your order arrives damaged, defective, or different from what was ordered, contact us within 7 days of delivery and retain all original packaging. Once verified, we will arrange an appropriate replacement at no additional cost. See our FAQ for complete details.

Verified Secure Website with Safe Checkout

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival quality, built to last Printed on archival-grade papers and canvases with museum-quality inks Metal prints use fade-resistant coatings rated for decades of indoor display Each piece is made to order and inspected before shipping

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

Get 20% off your first fine-art print order

Join the collector list for new print releases,

Workshop/tour updates

 

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GET 20% OFF YOUR FIRST PRINT

Join the 2BPhotographyMN Collector List for exclusive print releases, studio updates, photography tour announcements, and 20% off your first fine-art print order.

This offer is valid for NEW CUSTOMERS only!

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